Showing posts from March, 2013

Many Signs – One Message

I am known for not having a sense of direction, and have been found lost even in my own office and on the plane! Signs play a very important role in my life. Having travelled quite extensively, especially in my lawyering days, I am fascinated by the different signs in different countries messaging the need to be gracious. In Taiwan for instance, there are signs for keeping to the right (we keep to the left) for people using escalators. There are also signs for “Reserved Seats” in the public transport system and for queuing. Clearly they work, for to the best of my observations at several Taipei Metro stations and trains, commuters clearly practice the norms.  But the Taiwanese go further than us in that they have signs for “Female Waiting Zones” and for “Breast-feeding Stations”. There are signs for customer service for the handicapped and “free Wifi” and “Mobile Phone Charging Counters”. They encourage the use of stairs in public places “to burn calories”. Hong