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Try a little kindness for a safer workplace

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There have been much emphasis and focus on the importance of safety in the workplace. A safe working environment not only protects employees, but also increases productivity when workers are happy and healthy. A strong WHS culture means that there is lower frequency of accidents and injuries, reducing interruptions, which allows the company to complete their projects on time. Research from The Academy of Management Perspectives has shown that employee well-being has a significant impact on the performance and survival of organisations by affecting costs related to illness and healthcare, absenteeism, turnover and discretionary effort. We are on the right track to a safer working environment in Singapore having introduced safety regulations, awards and training programmes in recent years. However, transformation of an organisation’s culture has to happen from the inside out rather than the outside in. Lao Tzu said, “A journey of a thousand miles begins with a single step.” Transformin...

Words, Words, Words…Watch Your Words

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Recently, my friend, a well-known socio-political commentator posted on her Facebook a verse from the good book. “My Dear brothers, take note of this: “Everyone should be quick to listen, slow to speak and slow to become angry.” She added, “I really ought to remember this.” Another friend asked, “Why only brothers?” I replied, “because 'brothers' is made up of Bro + Others”. Jokes aside, it reminds me of Shakespeare, who was fascinated by the power and the frailty of words. This is so true with the spoken word. “Words are like wind”, he wrote. But we also know that it can breathe life into rousing oratory or kill the best of us with bitter curses. Last night my friends brought my wife and me to a Teochew restaurant for dinner. While waiting for a table, I chanced upon this framed verses in Chinese. I was fascinated by the trove of Chinese wisdom in those words.  Like my friend, I really ought to remember this. It will help me to be more gracious not only...

A time to be silent and a time to speak...

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The Nominated MP scheme was launched in 1990 to increase the number of non-government MPs to enable "alternative views to be expressed and dissenting voices to be heard.” Usually, candidates are nominated for their distinguished services in the fields of arts and letters, culture, the sciences, business, industry, the professions, social or community service, and the labour movement. Some have rendered distinguished public service or who have brought honour to Singapore. The Constitution provides for 9 such NMPs who will serve for two and a half years (half the term of a regular MP). They are not elected but are recommended by a Committee of MPs for appointment by the President. About 10 years ago, I was approached by a senior friend to consider participating in the process for selection as a Nominated Member of Parliament (NMP). At that time I declined because I did not think it was a good idea to be in Parliament without being elected by a constituency. But when I was ag...

All I needed to know about Kindness, I learned from my Mother

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“You look like Grandma,” exclaimed my niece. We were visiting mother’s niche at the columbarium. My sister and I and members of our family make it an annual ritual to do so around this time – between Easter and Mother’s Day. Yes, I do look like my mother, and I hope I am as kind and gracious as she was. May I share with you some of the lessons on kindness and graciousness I learnt from her. “Always be respectful – know your place,” I can hear her saying in Teochew. Recently, Prof Tommy Koh, who taught me Criminal Justice when I was a final year law student, introduced me at a university forum as his friend. I felt very complimented but I could never bring myself to call him by his first name. “Once a teacher, always a teacher,” my mother would say. My mother’s idea of respect is to address your senior respectfully, so “Prof Koh” he is and will always be to me. My children are no longer children, of course. They are professionals in their chosen fields, and two of the th...

Kindness in Literature

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Kindness is a virtue valued by almost all people across all generations and cultures. These days, when I read books of interest, be it novels or biographies, I almost always make a note of kindness that is mentioned in the works, and I find them rather instructive. Let me share some of my recent readings. My friend’s daughter Laura Hillenbrand, an award-winning author, has written another blockbuster. Unbroken is a World War II story of survival, resilience and redemption. The mind, body and spirit of Olympian Louie Zamperini were tested to the extreme limits when he was a Japanese prisoner-of-war. In the midst of cruelties and atrocities, Louie found brief relief in one of the few happy encounters in the POW camps. Kawamura was a new guard who slipped two pieces of hard candy into Louie’s hand. He then moved down the hall and gave two pieces to his fellow POW, Phil. “A friendship was born,” writes Hillenbrand. “Kawamura brought a pencil and paper and began making dra...

Olympian Acts of Kindness

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The 2014 Winter Olympics was held in Sochi, Russia, from 7–23 February 2014. A total of 98 events in 15 winter sport disciplines were held during the Games. I received several emails from a Canadian friend about acts of kindness that took place at the games. In the men’s 1,000-metre race, Canada’s top long-track speed skater Denny Morrison had forfeited his chance to race in the finals when he failed during the qualifier. His younger and less experienced team-mate Gilmore Junio had qualified. In a gracious and generous act of sportsmanship and team-spirit, Junio decided to yield his rightful place to Morrison. He said, “How Denny is skating now, I believe it’s in the best interest of the team if he races…”  “This is an amazing gesture and I’m ready to make the most of this opportunity”, said Morrison, who promptly twitted publicly to thank his team mate. Long track speedskaters Denny Morrison, right, and Gilmore Junio arrive home from the Sochi Olympics in Calgary. ...

The Power of Kindness

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On Saturday March 15, a small group of avid readers will gather at the Central Public Library from 3-6 pm*. Sharing a common love for books, they will read parts of The Power of Kindness by Piero Ferrucci. Ferrucci is an Italian psychotherapist and philosopher whose highly-acclaimed book delves into the profound benefits of leading lives of compassion. The Dalai Lama endorses it as “a book after my own heart” in the preface. The book makes the striking argument that kindness is actually at the heart of all the values we hold dear, including honesty, warmth, forgiveness, contact, sense of belonging, trust, mindfulness, empathy, humility, patience, generosity, respect, flexibility, memory, gratitude, service, and joy. As it happens, the idea of empathy has certainly been grabbing some news headlines recently. Ferrucci defined empathy as “the expansion of consciousness” and has very definite views about the importance of having it. “Empathy”, he writes, “is an ingredient of t...